Pickup, Shipping & Delivery Policy

At HumairaGift, we aim to ensure a smooth and transparent experience for every customer. By placing an order with us, you are agreeing to the following terms and conditions, which are designed to protect both parties and to ensure a clear understanding of our service process.


1. Order Confirmation:

  • Orders are confirmed upon payment and design approval.

2. Customization & Design Responsibility:

  • Customers must ensure all names, dates, and design details are accurate.

  • HumairaGift will not be held responsible for customer errors after confirmation.

3. Use of Own Design:

  • Customers may submit their own artwork for customization.

    • Free customization applies for orders of 1000 units and above.

    • For orders below 1000 units, additional design setup charges apply.

4. Pricing Policy:

  • Prices shown on the website are current and may change without prior notice.

  • The final price at checkout is considered as agreed price.

5. Force Majeure:

  • HumairaGift shall not be held liable for any delay or failure caused by circumstances beyond our control (natural disasters, pandemic, regulations, etc.).

6. Governing Law:

  • All legal matters related to transactions are governed by Malaysia’s legal jurisdiction.